Red Falcon FAQs
Answers to your frequently asked questions about Red Falcon
Does Red Falcon require special hardware?
No! Red Falcon is a SaaS which mean all you need in an internet connection and an up-to-date web browser.
Do I have to manually load all of my wholesaler plans?
No! Red Falcon takes care of loading all of your monthly and quarterly plans from any of our integrated wholesalers.
Does Red Falcon support credit card transactions?
Yes! We use Net1 for credit card processing. Your transactions are secure!
Is Red Falcon PCI compliant?
Yes! We work to make sure your financials are safe!
Does Red Falcon work with Quickbooks®?
Sure does! We integrate seamlessly with Quickbooks®.
Do I have to use QuickBooks®?
No! However, you will then need to manually enter invoices for AR purposes into your accounting package. There is also the option of a XML data feed. The dealer will need to have someone with XML experience or consult with one. Our development team doesn't support the use of the XML data feed.
Does Red Falcon provide support?
Yes we do. We provide each dealer with their own Dealer Advisor. Each DA is supported by their fellow coworkers, ensuring you get fast, accurate answers.
Does Red Falcon integrate with CXML punchouts?
Yes, we do.
Does Red Falcon support my mobile customers?
Yes we do. We have a mobile application your customers can use for ordering while on their iPhone or Android device.
Does Red Falcon offer many reporting options for their dealers?
Lot’s of them all exportable to .csv files.
Does Red Falcon allow for items other than those from the large wholesalers?
Yes, you can build your own vendors. You can also build items one by one or import large .csv files with multiple items. Your personal Dealer Advisor will be happy to help.
Which wholesalers does Red Falcon integrate with?
- ACM Technologies
- Arlington Industries
- Carolina Wholesale
- Digitek Computer Products
- Educators Resource
- S.P. Richards
- Supplies Network
- Tri Industries
- West Point Products
- Dallas Pen
- FESSCO/American Stamp