Implementation, Training & Support


Monday through Friday, 8AM – 9PM EDT

E-mail Addresses

Support services:

Phone Numbers

Support Services: 800-274-5245
Fax: 260-483-3653

Shipping Address

To ship hardware or other items to Britannia Technical Support, please use the following address:

Britannia Technical Support
ECi Britannia
6038 Huguenard Road
Fort Wayne, IN 46818


Accounting and Remittance are handled by ECi headquarters.

To contact ECi Accounting
Phone: 800-959-3373

To Remit Payment to ECi, please use the following address

ECi Software Solutions, Inc.
4400 Alliance Gateway Frwy #154
Fort Worth, TX 76177