Customer Testimonials

We View Our Customers As Partners

ECi loves helping our customers improve their businesses, attain their goals and continue to grow. Read about real customers' experiences to learn how DDMS can provide the solutions you need. 

AAA Business Supplies & Interiors

AAA Business Supplies & Interiors

“PlanetPress has made it possible for AAA to do what is essentially one-on-one marketing to our customers.”—Gail Munekawa, AAA Business Supplies & Interiors

Artlite Office Supply

Artlite Office Supply

“Technology is the number one thing that affects our business, and from their ecommerce solution and inventory management through to accounting and customer service, we rely on DDMS to keep our dealership healthy and help us take care of customers." —Bert Light, Artlite Office Supplies

Brown & Saenger

Brown & Saenger

“We were one of the first dealers to use DDMS over 20 years ago, and it’s played a key role in supporting our growth ever since.”—Lyle Dabbert, President & CEO, Brown & Saengar

Complete Office

Complete Office

From the first day Complete opened for business back in 2003, it’s been a client of the Premier Account Management service from DDMS.

FM Resources

FM Resources

“Our DDMS system was one of our first purchases when we opened the business and it’s been critical to our growth over the past 13 years. DDMS allows us to truly manage our diverse supplier base more effectively."—Fabricio Morales, Owner, FM Resources

Herald Uses Web Consulting Services

Herald Uses Web Consulting Services

Web Consulting Services has made a huge difference in Herald Office Solutions' ability to compete with Staples, Amazon and other big box players.

Herald Office Systems

Herald Office Systems

“DDMS has been able to meet our needs in maintaining our current position and allowed us the flexibility to explore new business ventures and customer bases.” —James Foxworth, Director of Operations, Herald Office Solutions

Joe Ragan's Coffee

Joe Ragan's Coffee

“DDMS has really improved short buys for us. It has allowed us to function much faster and to facilitate orders faster. Day-to-day ordering is seamless.”—Annette Engel, VP & Senior Purchaser, Joe Ragan's Coffee

Laniado Wholesale

Laniado Wholesale

After nearly 40 years in the janitorial supplies industry, Nanda Laniado knows one thing for sure: business is complicated enough without having to worry about a super-complex computer system to keep things running smoothly and profitably. 

Lititz Office Products

Lititz Office Products

Ask Bill Bell of Lititz Office Products (LOP) about DDMS and its importance to his dealership, and he doesn’t have to think too long about the answer. “It’s absolutely key to all we do,” he says. “The program is without a doubt the best thing that has happened to our business in the past few years, and it’s played a critical role in helping us grow and become more profitable.”

L&M Office Furniture

L&M Office Furniture

“One of the things that has come with time is DDMS has evolved into a very good office furniture program. There is a lot of flexibility in it."—Cari Marshall, Owner, L&M Office Furniture. 

Price Modern

Price Modern

The biggest challenge any dealer faces on the technology front is just being able to stay ahead of the curve. DDMS plays a key role in helping us do that.” —Tracy Michel, Controller, Price Modern

Rosa's Office Plus

Rosa's Office Plus

“I look at our DDMS system as if it is a key employee and it’s been integral to our success over the past five years.”—John Hauptstueck, Owner, Rosa's Office Plus, Richmond, IN

The Supply Room

The Supply Room

Managing significant growth would be a challenge for any organization but, fortunately, says Senior Vice President of Operations and Technology, Jeff Schroeder, The Supply Room runs its business on the DDMS system from ECi Software Solutions and it has proven more than equal to the task. 

Supply Room Testimonial

Supply Room Testimonial

Watch how the Supply Room found the right software to run their business!

Union Office Supply

Union Office Supply

"You can’t compete without near state-of-the-art technology today and if you’re not willing to invest to keep up when it’s necessary, you’re going to fall behind very quickly."—Joe Danizio, Owner, Union Office

Union Office Video - ECiCloud for DDMS

Union Office Video - ECiCloud for DDMS

Learn how Union Office gets more done with ECiCloud for DDMS!

Village Office Supply

Village Office Supply

"There’s no way dealers can market their businesses the way they did 10 or even just five years ago. The focus today has got to be on the complete technological consumer experience." —Rob Mallin, President, Village Office Supply

Gazillion Office Products

Gazillion Office Products

"DDMS allows me to run my business and focus on sales instead of on solving software problems." —Derek Hartsfield, Gazillion Office Products

Warden's Office Products

Warden's Office Products

“The new (product) substitution program is a huge plus. It saves time, works so much more smoothly and will help us increase our margins and sales of our preferred vendors’ products dramatically.” —Rob Turula, IT Manager, Warden's Office Products

Rosa's Office Plus Cloud Testimonial

Rosa's Office Plus Cloud Testimonial

Watch this short video now to hear some of the reasons why John Hauptstueck of Rosa's Office Plus thinks operating in the ECiCloud helps him run a more efficient business.

Rosa's Office Plus DDMS Testimonial

Rosa's Office Plus DDMS Testimonial

Watch this short video now to hear some of the reasons why John Hauptstueck of Rosa's Office Plus thinks DDMS helps him run a more efficient business.

Video Testimonial: Star Office Supplies

Video Testimonial: Star Office Supplies

Learn why Avi Levy, Principal/General Manager at Star Office Supplies, uses DDMS to manage and grow his business!

Woodmansee Office Supplies

Woodmansee Office Supplies

"With DDMS, you’re part of a network of dealer users and you can always call up a friend and share ideas.”

Worksmart

Worksmart

Michael Winkler, owner of Worksmart, not only has a disaster plan he’s confident about but says moving to ECiCloud for DDMS has strengthened his dealership in several key areas.