Whitepaper

Whitepaper: If Your ERP Can't Grow, Neither Can You!

How can a dealer with multiple product/service lines ensure that the varying demands of customers and the details of business are managed efficiently?

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Powering Next Generation Growth

ECi DDMS has been the industry-leading business management software solution of choice for independent office product dealers for more than 35 years. Powering next-generation growth, our long experience in the Office Products Industry means that we are able to anticipate future needs that keep our customers competitive! Today's DDMSPLUS is the only industry solution that allows you to manage multiple business lines and services using just one software package, from order to cash.

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Success Stories

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Customer Testimonial

PlanetPress has made it possible for AAA to do what is essentially one-on-one marketing to our customers.

Gail Munekawa

Customer Testimonial

“Technology is the number one thing that affects our business, and from their ecommerce solution ... to accounting and customer service, we rely on DDMS to keep our dealership healthy and help us take care of customers in a way that keeps them coming back."

Bert Light, Artlite Office Supply

Customer Testimonial

“We were one of the first dealers to use DDMS over 20 years ago, and it’s played a key role in supporting our growth ever since.”

Lyle Dabbert, President & CEO

Customer Testimonial

From the first day Complete opened for business back in 2003, it’s been a client of the Premier Account Management service from DDMS.

Judy Johnson

Customer Testimonial

“Our DDMS system was one of our first purchases when we opened the business and it’s been critical to our growth over the past 13 years. DDMS allows us to truly manage our diverse supplier base more effectively."

Fabricio Morales, Owner

Customer Testimonial

“DDMS has been able to meet our needs in maintaining our current position and allowed us the flexibility to explore new business ventures and customer bases.”

James Foxworth, Director of Operations, Herald Office Solutions

Customer Testimonial

“DDMS has really improved short buys for us. It has allowed us to function much faster and to facilitate orders faster. Day-to-day ordering is seamless.”

Annette Engel, VP and Senior Purchaser

Customer Testimonial

I am happy to recommend DDMS to other janitorial supply houses like us.

Nanda Laniado, Laniado Wholesale Maintenance Products

Customer Testimonial

“DDMS is without a doubt the best thing that has happened to our business in the past few years, and it’s played a critical role in helping us grow and become more profitable.”

Bill Lititz, Lititz Office Products

Customer Testimonial

“One of the things that has come with time is DDMS has evolved into a very good office furniture program. There is a lot of flexibility in it."

Cari Marshall, Owner L&M Office Furniture

Customer Testimonial

"The biggest challenge any dealer faces on the technology front is just being able to stay ahead of the curve. DDMS plays a key role in helping us do that.”

Tracy Michel, Controller

Customer Testimonial

“I look at our DDMS system as if it is a key employee and it’s been integral to our success over the past five years.”

John Hauptstueck, Owner Rosa's Office Plus

Customer Testimonial

We’ve grown tremendously in the last five years, largely as a result of the different solutions we’ve acquired from ECi and the software changes that have been made.

Jeff Schroeder, SVP, Operations & Technology

Customer Testimonial

You can’t compete without near state-of-the-art technology today and if you’re not willing to invest to keep up when it’s necessary, you’re going to fall behind very quickly.

Joe Danizio, Owner, Union Office Supply

Customer Testimonial

There’s no way dealers can market their businesses the way they did 10 or even just five years ago. The focus today has got to be on the complete technological consumer experience.

Rob Mallin, President Village Office Supply

Customer Testimonial

DDMS allows me to run my business and focus on sales instead of on solving software problems.

Derek Hartsfield, Gazillion Office Products

Customer Testimonial

D.FORCE2PLUS is so much faster, so much easier to navigate and far more flexible than anything we’ve seen before.

Rob Turula, IT Manager, Warden's Office Products

Customer Testimonial

“When your software is on the cloud, you don’t have to worry about what might happen if your building burned down or you got hit with a similar catastrophe."

Joe Woodmansee

Customer Testimonial

Today, nearly five years after making the move to the cloud, Winkler’s only regret is that it didn’t happen sooner.

Michael Winkler, Owner

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