Meet the ECi Executive Team

ECi Software Solutions is a leading business solutions provider for industry specific software. The ECi team has one simple goal in mind: to provide solutions that allow our customers' businesses to grow and thrive, all backed by excellent customer service. We are a performance-based culture, driven by the desire to make a difference for the customers we serve, and we take pride in their success. The ECi leadership team sets the standard for our service-based philosophy.

Ron Books, President and CEO

Ron Books joined the Company in late 1999 and was promoted to President of the Onlineofficesupplies.com division in 2000 before successfully selling that business unit in 2001. Ron then served as Vice President of Sales before being promoted to Senior Vice President of Operations in 2004 and then Chief Operating Officer in 2006. He was promoted to Chief Executive Officer in early 2009. As CEO, Ron is responsible for the strategic direction and vision of ECi.

Prior to ECi, Ron was with Lucent Technologies and also served in the Clinton administration. Ron has a Bachelor of Business degree in Accounting from the University of Dayton.

Trevor Gruenewald, Chief Operating Officer

Trevor Gruenewald joined ECi Software Solutions in January 2009 and is supporting the organization as Chief Operating Officer.  As COO, Trevor is responsible for the ECi business units serving the office products, office equipment, contract furniture, janitorial/sanitation, and lumber, building materials and hardware markets. He is also responsible for ECi’s cross vertical surround products in e-commerce, supplier communications, mobile applications and managed print services. In addition, Trevor is the executive in charge of a number of ECi corporate functions including professional services, product development and QA, training and implementation and documentation. In his role, he devotes a significant amount of time to being in the field with customers, partners and suppliers to strengthen and grow these relationships.

Trevor came to ECi from Avaya where he was most recently the Vice President for the North American Small and Medium Enterprise (SME) business. Previously, he held various sales, channels and operational leadership roles within Avaya, Lucent and AT&T, and has over 20 years experience in technology and technology services with those companies. Trevor holds Bachelor of Science degrees in Management and Finance from Purdue University where he was also an Academic All American for the baseball team. In his spare time, Trevor coaches boys’ and girls’ sports, and is a Religious Education Instructor and Youth Group leader for Pax Christi Catholic Church.

Glenn Etherington, Chief Financial Officer

Glenn Etherington joined the Company in July 2007 as Chief Financial Officer, responsible for all accounting and finance, human resources, and information technology. Prior to joining ECI, Glenn was Chief Financial Officer of MetaSolv Software, until its sale to Oracle Corporation in December 2006. MetaSolv was a publicly traded software company focused on selling software solutions to the telecommunications market.

Glenn brings more than 20 years experience as Chief Financial Officer of publicly traded software and technology companies and has extensive experience in revenue recognition for software companies, mergers and acquisitions, and SEC reporting. He received a BBA from Wichita State University in Kansas with an emphasis in accounting.  He passed the CPA exam in 1979.

Mike Gibson, Senior Vice President, Global Sales & Marketing

Mike Gibson joined ECi Software Solutions in August of 2008 as Senior VP of Global Sales and Marketing.

Before coming to ECi, Mike served as SVP of Worldwide Sales and Business Development at Vurv Technology, located in Jacksonville, Florida. 

Before that, he was a Director at Dell in Austin, Texas, responsible for their Middle Market Division, after previously serving as Managing Director of Dell Australia and New Zealand.

He holds a BS in Business Administration and Marketing from Western Connecticut University. Mike also enjoys golfing, cycling, running, playing basketball, racing cars and riding motorcycles.

David Lipetz, Senior Vice President, Corporate Development

David Lipetz is responsible for ECi’s global corporate development strategy. David has led the acquisition of fourteen companies into the ECi family since assuming this role in 2006.

David joined ECi in 1999 as the Director of Marketing and was subsequently promoted to Vice President in 2002. In 2006, he was promoted to Senior Vice President and was given the responsibility for driving the company’s inorganic growth through acquisition.

In addition to corporate development, David has operational responsibilities for ECi’s manufacturing software business unit.

Prior to ECi Software Solutions, David was employed for 15 years by ENTEX Information Services, his last position being Director of Marketing.

Traci Johnson, Senior Vice President, Global Corporate Marketing

Traci joined DDMS in January of 1989. From 1989 to 1999, she held various leadership positions, including Senior Trainer, Training Manager and Customer Service Manager.  ECi acquired DDMS in 2000.  From that time until 2006, Traci was Vice President of DDMS, responsible for Quality Assurance, Project Management and Training. 

In 2006, ECi acquired Britannia. Traci was promoted to President of Britannia and was responsible for the successful integration into the ECi family. 

In early 2009, she was promoted to SVP, Global Corporate Marketing, responsible for overseeing the ECi global brand messaging as well as managing day-to-day marketing activities for each of the ECi companies.

Traci has a Bachelor of Business degree in Business Management with a double minor in Speech Communications and Psychology from Southeastern Oklahoma State University.

Tom Kapp, Executive Vice President

Tom Kapp joined ECi in April of 1999 as Vice President. He developed, launched and managed the company’s e-marketing programs.  Subsequently promoted to Executive Vice President, he also served as the corporate liaison to ECi’s international group where he was instrumental in the acquisition and integration of companies in both the U.K. and the Netherlands. 

Tom is currently focused on managing relationships with ECi’s strategic partners.  Prior to ECi, Tom held various executive positions with U.S. Office Products as well as a retail/contract stationer and regional wholesaler.  He has also served in a number of industry associations.  Tom has a Bachelor of Science degree from Southeast Missouri State University and is pursuing his Masters in International Business at the University of Maryland, University College.

Gordon P. Kushner, Vice President and General Counsel

Gordon Kushner has been responsible for worldwide legal affairs for the Company since 2004.  In his role, he oversees all legal matters for the Company, with particular focus on compliance, technology licensing, acquisitions and strategic relationships.  Prior to joining ECi, Gordon was Vice President and General Counsel of the Platform for Media, Inc., a venture-backed, digital-media-technology company that was acquired by Comcast Interactive Media, and Chief Intellectual Property Counsel for Baan N.V., based in the Netherlands. 

Gordon has also served as Senior Corporate Counsel for Structural Dynamics Research Corporation and began his legal career in the corporate department of Dinsmore & Shohl, based in Cincinnati.  Gordon has a Bachelor’s degree in Communications from the University of North Dakota and a Juris Doctorate degree from the University of Dayton.